Return Policy for LIMRS Design House
Introduction: At LIMRS Design House customer satisfaction is our top priority. If for any reason you are not satisfied with your purchase, we are here to help. This Return Policy outlines the steps you can take to return your purchase and receive a refund or exchange.
1. Eligibility for Returns.
To be eligible for a return, the item must be in its original condition and packaging, with all accessories and instructions included. Custom or made-to-order items are not eligible for returns.
2. Return Process.
If you would like to return your purchase, please contact us at [email protected] / +8801908150191 within next 24 Hours of receiving your order. We will provide you with a return shipping label and instructions on how to return your item. Please note that return shippinga costs are the responsibility of the customer, unless the item is defective or we made a mistake.
3. Refunds.
Once we receive and inspect your returned item, we will process your refund. Refunds will be issued to the original payment method and may take up to 14 business days to appear on your account. for the refund to be processed.
4. Exchanges.
If you would like to exchange your item for a different size or color, please contact us at [email protected] / +8801908150191 . We will assist you in finding a suitable exchange item and provide instructions on how to return your original item. Custom or made-to-order items are not eligible for returns.
5. Damaged or Defective Items.
If you receive an item that is damaged or defective, please contact us immediately at [email protected] / +8801908150191 . We will arrange for a replacement item to be sent to you at no cost.
6. Contact Us.
If you have any questions or concerns about our Return Policy, please contact us at [email protected] / +8801908150191. Our customer service team is here to help and we will do everything we can to ensure your satisfaction.
